FAQ

If there's a specific design you'd like and is not listed on our website, please give us a call or an email at info@controllerchaos.com for more information.

Rapid fire has been around for several years and is not considered illegal. Microsoft is only concerned with modded consoles which allow people to play pirated games

Modded controllers are highly customized to perform specific functions for user. Big box stores such as Best Buy are not able to provide the extensive customization that we offer here at Controller Chaos.

Typically a brand new controller from Microsoft and Sony retails for $59.98. We take that original controller and modify it visually and functionality wise which requires trained technicians who manually disassemble and reassemble the final product. The parts and labor are added to the cost.

We use brand new Microsoft, Sony and Smash 4 controllers purchased directly from the manufacture.

Our controllers are compatible with any first person shooters that feature single shot and semi-automatic weapons.

The sync button still functions as it would on a non-modded controller.

We are a registered business in the state of Missouri as well as a verified Shopify Store and certified by Trust Guard, a 3rd party website verification company. We use the latest technology for fast secure payments through our website.

Controller Chaos offers the the highest quality of controllers and service available. Our products are tested by gamers for gamers. All controllers are factory new and modded by our highly experienced staff.

We offer a 60 day warranty on all our controllers. The warranty covers the parts of the mod chip and labor.

Please visit our contact page.

We stand 100% behind our product and have in house support agents to assist with any questions or issues you may have.

Our extensive online documentation and video tutorials makes learning how to operate your controller and its features effortlessly. Visit our contact page and click technical support to take a look!

You may contact support by visiting our contact page and submitting a ticket. You will be assigned a ticket number and agent which will handle your support request.

Chaos Tags are custom text and graphics applied to your controller! They provide an extra layer of customization to enhance the look of your new controller.

Yes. We will apply whatever text you want to your controller, but be aware that our return policy has changed. You should use text that you'll want to look at for a while!

Adding a Chaos Tag to your controller still entitles you to a return within 7 days of receiving your controller. However there is a 50% restocking fee to recoup the resources lost when creating your custom Chaos Tag.

Yes. We need an additional 3-5 business days to apply the custom artwork to your controller.

Yes! We get it, things change. If you ever want new text or graphics we can upgrade you to a new shell with some fresh artwork. Contact our customer service team to get started!

If an item is marked Pre-Order, this means that the item is not 'live' in our warehouse. We are waiting for it to arrive from the manufacturer.

The availability date listed is based on the most current information we have. Please note that this is subject to the manufacturer's distribution times and availability may change.

If you have placed a pre-order for an item and paid, you can choose to cancel your pre-order at any time before the product ships without any penalties. If your item ships and you choose to cancel the order there will be a restocking fee.

All release dates are subject to change by the manufacturer. The shipping dates listed on our site are based on the latest information that we receive directly from the manufacturer.

Yes, you can place multiple orders but we reserve the right to limit quantities at any time. If an order comes in with a large quantity of a single item we reserve the right to adjust or limit the item. This is in an effort to satisfy as many customers as possible.

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The chip simulates the triggers being pulled automatically at the highest rate the gun allows.

Rapid fire is optimized for all single shot and semi-automatic weapons. It may reduce the recoil on certain automatic weapons by slowing the rate of fire.

The way rapid fire works is that the chip inside the controller is simulating the triggers being pulled at the fastest rate the gun allows. There is no way to completely block or patch rapid fire.

Drop Shot allows you to quickly lay down while simultaneously shooting at the same time. This feature will catch most of your opponents off guard. This is our most popular add-on mod we offer.

Auto Burst allows you to set any weapon to a burst weapon. Set your weapon to shoot 2, 3, 4 and 5 bursts with one tap of the trigger. Works on all games!

Quick Scope simultaneously zooms in and fires with the press of the right trigger. Works for COD games only.

Sniper Breath automatically holds your breath when scoping with a sniper rifle. Works for COD & BF games only.

Jitter turns any 3 burst weapon into a fully automatic for the ultimate firepower. Works for COD games only. Does not work with Black Ops 3. This mod has been patched for MW3.

Zombie Mode automatically body tracks your closest zombie opponent. Works only in Zombies (Black Ops). Does not work in MW3 or regular online play!

Fast reload works off a glitch in the game which allows us to cut out the animation clip of your character reloading the weapon. This mod does not work on all weapons, it is ideal for heavy machine guns. This mod works for COD games only. Does not work with Black Ops 3. It has been patched in MW3!

This cuts the animation clip for a faster melee time. Does not work with Advanced Warfare and Black Ops 3.

Automatically marks your enemies for your team. Only works for Battlefield games.

Simultaneously fires your weapon with each jump. This is accomplished by our rapid fire chip installed.

This allows continuous running without holding down the sprint button.

Our Master Mod add-on features all of our add-ons in one controller at a discounted price. This is the ultimate upgrade for your controller and avid gamers alike.

We currently ship with USPS (regular mail), UPS, and also with DHL for international orders. Typically international orders arrive within 3-5 business days.

Transit time depends on which shipping option you chose at time of purchase. We are based in St. Louis, MO so most packages arrive in a few days.

We offer overnight shipping through USPS or UPS. USPS is a $34.95 flat fee. With UPS we use real time shipping rates. Depending on your location costs can vary.

We offer live tracking on all orders via our track order page. An email will also be sent with the tracking information once your item has shipped.

We ship all controllers in small unmarked boxes about the same size as the controller. If you opted for USPS delivery, your mailman will deliver the package in your mailbox. If you selected UPS, your local UPS driver will leave your package at your door.